CUSTOMER EXPERIENCE
Partnership to support your marketing strategy
Your success is our success
Whether it’s through our Professional Services and Premium Support team or acting as your strategic advisor, we understand the challenges of the dynamic industry you’re navigating — and we’re a dedicated partner in your success.
Account Management
Achieve your business and technical goals with a dedicated account manager and technical specialists
With a balanced service approach that combines value delivery and technical expertise, the account management team ensures that you enjoy continuous program improvement and achieve — or exceed — your business goals.
Tech and Premium Support
Get expedited response times, personalized support resources, and ongoing status reports
Our dedicated technical support team is here to help if something doesn’t seem quite right. If you require more tailored and expedited technical support, you can turn to our Premium Support team.
Professional Services
Maximize value with specialization, hands-on support, and best practices to get you there faster
We prioritize speed to launch and your success by partnering you with a dedicated, highly technical implementation team. With a focus on specialization, hands-on support, and best practices, we help you achieve mobile growth, as your trusted long-term partner.
Customer Enablement
Accelerate your team's success from day one with personalized training from our expert team
We aim for every customer to fully realize the power of Branch by providing comprehensive training, tailored onboarding, resources, and personalized support to achieve your business goals, drive product adoption, and maximize value from your investment.
Branch University
Comprehensive learning paths to get the most out of Branch solutions
We’re committed to empowering you with the knowledge and skills needed to excel in your mobile growth strategies. Learning isn’t just about doing your job; it’s about doing it smarter and faster.